top of page

Privacy Policy

Effective Date: 16/07/2025

At HighFlyerCo.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or purchase from us.

Who We Are

HighFlyerCo.com is an online store offering aviation-inspired apparel and handmade, personalised gifts such as coasters, phone cases and keyrings. The website is operated from the United Kingdom.

For any questions or concerns about your data, you can contact us at:
📧 highflyercollection@gmail.com

Information We Collect

We collect the following personal information when you use our website:

  • Name

  • Email address

  • Phone number (if provided)

  • Shipping and billing address

  • Purchase details

  • Payment information (processed securely by SumUp)

  • IP address and browser data (collected through cookies)

How We Collect Information

We collect personal data in the following ways:

  • When you place an order through our website’s checkout form

  • When you sign up for our newsletter or contact us

  • Through cookies and similar technologies that track usage on our website

How We Use Your Information

We use your personal data to:

  • Fulfil and deliver your orders

  • Provide customer support

  • Communicate with you about your purchase

  • Improve our website and services

  • Occasionally send you updates, promotions, or offers (only if you’ve opted in)

Sharing Your Information

We only share your information when necessary to provide our services:

  • Printify and other third-party providers for the production and delivery of some products

  • SumUp, our secure payment processor, to handle your payment details

  • Service providers helping with website hosting, marketing, and analytics (anonymised where possible)

We do not sell your personal information.

Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve your browsing experience

  • Analyse site traffic

  • Understand customer preferences

You can control cookie preferences through your browser settings.

Legal Basis for Processing

We rely on the following legal bases:

  • Contractual necessity – to fulfil orders and provide customer service

  • Legitimate interests – for analytics and improving our services

  • Consent – for marketing emails (you can withdraw at any time)

Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent for marketing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Data Retention

We retain personal data only as long as necessary for the purposes described above, or to meet legal obligations (e.g., accounting records).

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
📧 highflyercollection@gmail.com

Policy Updates

This Privacy Policy may be updated periodically. Please review this page regularly to stay informed.

bottom of page