Shipping Policy

Order Processing

Orders are typically processed within 2–5 business days.
Handmade or personalised items may take slightly longer to prepare (up to 7 business days depending on complexity).
You’ll receive an order confirmation email after purchase, and another email once your item has shipped.

We currently ship to:

Estimated delivery times after dispatch:

Please note that delivery times are estimates and may vary during peak periods or due to postal delays beyond our control.

UK Shipping: Calculated at checkout based on item weight and size
International Shipping: Rates vary depending on destination and item type
Free Shipping Offers: Occasionally available and clearly stated on qualifying products or promotions

We use reliable postal and courier services, including:

Royal Mail (UK)
Evri, DHL, or other couriers for international or bulk orders
Printify’s network for some apparel and print-on-demand products (may ship from various locations depending on supplier)

Orders fulfilled via third-party providers like Printify may include tracking where available
Handmade item tracking depends on the shipping method selected at checkout
You will receive tracking information by email if applicable

If your order is delayed beyond the estimated delivery window:

First, check your tracking information (if available)
If you still have concerns, contact us at highflyercollection@gmail.com with your order number

We’ll do our best to resolve the issue promptly.

For international customers:

Your order may be subject to customs duties or taxes upon arrival in your country
These fees are the responsibility of the buyer and are not included in our prices or shipping charges

Please double-check your shipping address before completing your order.

If an incorrect address is provided and the item is returned or lost, we may need to charge additional shipping to resend it.

For shipping-related inquiries, email us at:
📧 highflyercollection@gmail.com